Parts Advisor 

Permanent, Full Time, 42.5 hours per week, Monday – Friday 
Salary £26,520.00 per annum with £28,920.00 OTE

• Competitive salary
• 30 days holiday (inclusive of Bank Holidays) rising to 33 after 2 years’ service.
• Bonus scheme
• Contributory workplace pension scheme
• Career progression opportunities
• Uniform provided to include PPE.
• Access to discounts on retailers, restaurants, holidays and much more
• Company pension
• Cycle to work scheme.
• Employee discount
• On-site parking
• Referral programmeThe Job…
  • Ensure all required parts and additional accessories are offered to customers ensuring customer satisfaction
  • Work closely with the Service department to ensure the best possible outcome for the customer
  • Take orders in person, over the phone or via email
  • Identify sales opportunities to parts manager, also report any issues
  • Ensure stock control is completed accurately
  • Ensure stock is issued in line with company policy regarding payment or exchange
  • Assist dealership staff in parts identification
  • Source additional parts from outside the dealership and use computer to search for parts
  • Ensure all credits are authorised
  • Ensure the parts manager is kept aware of stock movement
  • Ensure delivery shortages are claimed for
  • Assist in any marketing activity as required
  • Develop good working relationships with all the dealership team.

  What you’ll need…

  • Understand basic vehicle layout, function and location of parts
  • Accuracy and attention to detail
  • Excellent customer service skills