Parts Advisor

Permanent, Full Time, 42.5 hours per week, Monday – Friday
Salary £28,730.00 per annum with £31,130.00 OTE

• Competitive salary
• 30 days holiday (inclusive of Bank Holidays) rising to 33 after 2 years’ service.
• Bonus scheme
• Contributory workplace pension scheme
• Career progression opportunities
• Uniform provided to include PPE.
• Access to discounts on retailers, restaurants, holidays and much more
• Company pension
• Cycle to work scheme.
• Employee discount
• On-site parking
• Referral programme

The Job…

• Ensure all required parts and additional accessories are offered to customers ensuring customer satisfaction
• Work closely with the Service department to ensure the best possible outcome for the customer
• Take orders in person, over the phone or via email
• Identify sales opportunities to parts manager, also report any issues
• Ensure stock control is completed accurately
• Ensure stock is issued in line with company policy regarding payment or exchange
• Assist dealership staff in parts identification
• Source additional parts from outside the dealership and use computer to search for parts
• Ensure all credits are authorised
• Ensure the parts manager is kept aware of stock movement
• Ensure delivery shortages are claimed for
• Assist in any marketing activity as required
• Develop good working relationships with all the dealership team.

What you’ll need

• Understand basic vehicle layout, function and location of parts
• Accuracy and attention to detail
• Excellent customer service skills