Smart Repair Supervisor

Salary: £26 - 30,000 Depending on Experience + Bonus Opportunity

Permanent, Full Time, 42.5 hours per week, Monday to Friday with Saturday mornings on a rota paid at overtime rate

Due to the upcoming launch of our brand-new purpose-built Jaguar Land Rover retail facility, we require a Smart Repair Supervisor to take a lead role in our new Smart Repair department. This exciting opportunity would be ideal for someone looking to make their next step in their career, working with the latest technology and equipment.

Your main responsibilities will include:

  • Examine vehicles to identify additional work for repair, liaising with the Sales and Service Managers to obtain permission to proceed
  • To carry out wheel refurbishments
  • To carry out cosmetic paint repairs
  • To carry out minor dent removals
  • To clearly document all work performed, ensuring that times are recorded accurately and within agreed timeframes
  • To adhere to health & safety requirements and maintain a tidy facility

You will:

  • Be a team player & strong communicator with excellent customer service skills, able to take responsibility for the quality and quantity of work
  • Display a can-do attitude at all times ensuring customer satisfaction requirements are met
  • Have at least 2 years’ Smart Repair experience and relevant accreditations

Hatfields are one of the Sunday Times Top Track 250 private companies, recognising our continuing profit growth.

Working at Hatfields you will benefit from a competitive salary, performance related bonus and an on-going training programme. We pride ourselves to deliver great service to our customers and support each other in the business regardless of department. We have created a great atmosphere for all staff but work hard to achieve our results.

Hatfields are one of the largest family owned and managed businesses in the North of England. Our website will tell you more about us, what we do and why we do it so well.


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Following the announcement from the Government, we have temporarily closed all of our Hatfields sites.

Our number one priority is the health and wellbeing of our employees, customers and communities.

For all our key worker customers our Liverpool, Hull, Shrewsbury and Pickering Land Rover sites are contactable for breakdown and emergency repairs for both Jaguar and Land Rover. We will also keep you on the road with Jaguar Land Rover breakdown courtesy cars. Contact any of these locations directly if you require assistance on the numbers below and tell them how they can help. For all our other customers please contact Jaguar Roadside Assistance on 0800 246 844, Land Rover Roadside Assistance on 0800 521 786 or Volvo Assistance on the following numbers Freephone 0800 777116 or if using a mobile 0208 603 9416.

Hatfields Land Rover Hull – 01482 645 413
Hatfields Land Rover Liverpool – 0151 559 3000
Hatfields Land Rover Pickering – 01751 477 177
Hatfields Land Rover Shrewsbury – 01743 450 045

All forthcoming new and used car handovers will be postponed, our sales teams will be in touch with new arrangements when we re-open.

I wish you and your family good health during this time.

Gareth Williams
Managing Director