Stock Preparation Workshop Controller

Salary: £30,000 + Bonus Opportunity

Permanent, Full Time, Monday to Friday plus Saturday mornings on a rota basis

£30,000 salary plus fantastic bonus potential

Previous experience in a similar role or as a qualified technician within the Motor Trade is essential to be considered for this position.

Due to internal promotion, an exciting opportunity has arisen as Hatfields Jaguar Land Rover Liverpool for a Stock Preparation Workshop Controller.

THE JOB

You will be responsible for the day to day management of the technicians and preparation workshop to ensure an efficient and smooth operation for the new and used vehicle stock. This will include issuing jobs, managing the technicians, sourcing parts / stock and invoicing the daily workload as a one stop shop.

Due to the volume of sales at the dealerships, this is an integral role within the business to ensure the speed and quality of the preparation of the vehicles. This is an 8 bay workshop that will also on occasion support our two main retail workshops (Jaguar and Land Rover).

You will also:

  • Ensure the workshop machinery and tools are maintained, thus maintaining a professional workshop environment at all times.
  • Install a ‘right first time’ mentality with all your direct reports.
  • Provide technical support when required, during training or MOT testing.
  • Ensure team compliance with processes to ensure recording and invoicing accuracy
  • Liaise with the Service department to ensure customers are kept informed and manage any complaints that may arise

SKILLS

Workshop management experience along with a good technical understanding to follow repair procedures are essential for application of this role. Strong organisation skills and the desire to achieve the workshop efficiency / productivity and KPI’s along with quality checks are also a must.

You will demonstrate:

  • Prior knowledge of the automotive industry
  • Proven experience of coaching and mentoring staff
  • A passion for customer service

COMPANY

Benefits of working for Hatfields include a competitive salary, 22 days holiday + 8 Bank Holidays, manufacturer discounts up to 35% off new vehicles, access to 1000’s of discounts at various high-street stores, supermarkets, restaurants & cinemas, childcare voucher scheme & cycle to work scheme.

We pride ourselves at Hatfields to deliver great service to our customers and support each other in the business regardless of department. We have created a great atmosphere for all staff but work hard to achieve our results. Hatfields are one of the largest family owned and managed businesses in the UK with sites across the North and Central England and has regularly featured as one of The Sunday Times Top Track 250 companies. Our website will tell you more about us, what we do and why we do it so well.

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