Permanent, Full Time, Monday – Friday 8.30am – 5.00pm
Salary £26,000.00 per annum
Everyone in our business plays their part in putting the customer first and bringing great customer experience to life, so this is a fantastic place to get your career in motion.
At Hatfields we look for great people who share our passion for the Jaguar brand. Everyone in our business plays their part in putting the customer first and bringing great customer experience to life, so this is a fantastic place to get your career in motion.
With our customers being at the heart of everything that we do, we are looking for individuals who can motivate the sales team on customer excellence and customer first behaviours
Our Administration function is at the heart of everything that we do and as a Warranty Administrator, you will ensure that warranty procedures set out by the manufacturer are followed and will work closely with service advisors and technicians. We are looking for individuals who have strong attention to detail and accuracy in recording of warranty work. Ensure work conducted in line with manufacturer to ensure “Right First Time” total recovery of warranty payments from the manufacturer.
We are looking for great people who enjoy a process-focussed role:
- Enjoys following processes with a strong record of accomplishment of entering information correctly first time.
- Can update and maintain databases, ensuring that Data Protection procedures are adhered to.
- Can maintain awareness of departmental targets and KPIs on a weekly and monthly basis.
- Respond to any internal and external queries effectively, whilst providing excellent customer service.
Benefit include 30 days holiday (including Bank Holidays) rising to 33 days with length of service, employee discounts, free parking, cycle to work schemes & access to generous discounts at various high-street stores, supermarkets, restaurants & cinemas.
E W Hatfield was established 100 years ago in Sheffield and the Hatfields Group now extends across the North of England and Shropshire. We are family owned and managed and pride ourselves on a having very large number of long serving employees. We have created a great atmosphere for all staff to work and we support each other in the business regardless of department.