Permanent, Full Time, Competitive Salary
Must have City & Guilds Level 3 or NVQ Level 3 Motor Vehicle engineering
40 hours per week, Monday to Friday with Saturday mornings on a rota paid at overtime rate
We are looking for an experienced Technician to undertake all vehicle maintenance, service and repair activities at our dealership. Working at Hatfields, you will have the security and support of a family owned, dynamic dealer group that has an excellent reputation for looking after its staff and delivering excellent customer service. These are exciting times for Jaguar and you have the opportunity to be part of it as we grow within the local business market.
The main responsibilities of this role are to undertake service and repair work on customer’s vehicles whilst working as part of a team providing support to your colleagues, as well as working unaided. You will ensure that your work area is kept clean and tidy at all times. You will also be required to liaise with customers to explain the repair work carried out on their vehicle.
Carrying out work completely and effectively within manufacturers’ and Company servicing guidelines and repair times, you will ensure that work is always to the highest standard as you seek to achieve consistently high customer satisfaction.
You will be able to recognise and report on vehicle and component serviceability with an emphasis on customer and public safety as you minimise costs for the customer.
You will be:
- A team player & strong communicator with excellent customer service skills, able to take responsibility for the quality and quantity of work.
- Have at least 2 years experience after qualifying period, of working in a Franchise Dealership (or similar).
Other benefits includes 22 days holiday + 8 Bank Holidays, access to 1000’s of discounts at various high-street stores, supermarkets, restaurants & cinemas & cycle to work scheme.
We pride ourselves at Hatfields to deliver great service to our customers and support each other in the business regardless of department. We have created a great atmosphere for all staff but work hard to achieve our results. Hatfields are one of the largest family owned and managed businesses in the UK with sites across the North and Central England and we have just celebrated our 100 year anniversary. Our website will tell you more about us, what we do and why we do it so well. In 2022 Hatfields were awarded Jaguar Group of the Year and ranked 2nd best Land Rover Group of the Year.