Insurance Distribution Directive
About our insurance services
1 The Financial Conduct Authority (FCA)
The FCA is the independent watchdog that regulates financial services. Use this information to decide if our services are right for you.
2 Whose products do we offer?
We only offer products from a limited number of insurers
Ask us for a list of insurers we offer insurance from
Insured Products – Guaranteed Asset Protection, Alloy Wheel Repair Insurance, Tyre Insurance, Cosmetic Repair Insurance, Extended Warranty (Not all warranties are non-insured, please check full Terms & Conditions)
Non-Insured Products – Paint Protection, Service Plan
3 Which service will we provide you with?
As an Insurance Intermediary (Broker) acting on behalf of customers and not an Insurer, we will advise and make a personal recommendation for you after we have assessed your needs for
Insured Products – Guaranteed Asset Protection, Alloy Wheel Repair Insurance, Tyre Insurance, Cosmetic Repair Insurance, Extended Warranty (Not all warranties are non-insured, please check full Terms & Conditions)
Non-Insured Products – Paint Protection, Service Plan
4 What will you have to pay us for our services?
No fee
We do not charge a fee for our services. We earn a commission from the insurance provider for introducing you to them. You will receive a quotation which will tell you about any other fees relating to any particular insurance policy.
5 Who regulates us?
Warrington Garages Limited T/as Hatfields is an appointed representative of McLean & Appleton (Holdings) Ltd, Jaguar
House, Calder Island Way, Wakefield, West Yorkshire, WF2 7AW which is authorised and regulated by the Financial Conduct Authority. McLean & Appleton (Holdings) Ltd ’s FCA number is 311979
McLean & Appleton (Holdings) Ltd’s permitted business is arranging general insurance contracts
You can Check this on the FCA’s Register by visiting the FCA’s website www.fca.org.uk/register or by contacting the FCA on 0800 111 6768.
6 What to do if you have a complaint
If you wish to register a complaint, please contact us:
in writing
FCA Manager, McLean & Appleton (Holdings) Ltd, Jaguar House, Calder Island Way, Wakefield, West Yorkshire, WF2 7AW
by phone
Telephone 01924 203 090
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service
7 Are we covered by the Financial Services Compensation Scheme (FSCS)?
For insured products only, we are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim.
Insurance advising and arranging is covered for 90% of the claim, without any upper limit.
Further information about compensation scheme arrangements is available from the FSCS.
8 Consumer Credit Disclosure
McLean & Appleton (Holdings) Ltd is also authorised and regulated by the Financial Conduct Authority for consumer credit purposes. We are a broker for finance and not a lender. Please be aware lenders may pay us a commission for introducing you to them. This commission can be based on the amount you borrow or the vehicle you purchase. Different lenders may pay different commissions for such introductions. Any commission amounts lenders pay will not affect the amount that you pay under your finance agreement, all of which are set by the lender.
