Technician

Salary: Dependent on Experience & Qualification

Permanent, Full Time, Competitive Salary

40 hours per week, Monday to Friday with Saturday mornings on a rota paid at overtime rate

We are looking for an experienced Technician to undertake all vehicle maintenance, service and repair activities at our Jaguar retailer in Wakefield. Working at Hatfields, you will have the security and support of a family owned, dynamic dealer group that has an excellent reputation for looking after its staff and delivering excellent customer service. These are exciting times for Jaguar and you have the opportunity to be part of it as we grow within the local business market.

The main responsibilities of this role are to undertake service and repair work on customer’s vehicles whilst working as part of a team providing support to your colleagues, as well as working unaided. You will ensure that your work area is kept clean and tidy at all times. You will also be required to liaise with customers to explain the repair work carried out on their vehicle.

Carrying out work completely and effectively within manufacturers’ and Company servicing guidelines and repair times, you will ensure that work is always to the highest standard as you seek to achieve consistently high customer satisfaction.

You will be able to recognise and report on vehicle and component serviceability with an emphasis on customer and public safety as you minimise costs for the customer.

You will be:

  • A team player & strong communicator with excellent customer service skills, able to take responsibility for the quality and quantity of work.
  • Have at least 2 years experience after qualifying period, of working in a Franchise Dealership (or similar).

Hatfields are one of the Sunday Times Top Track 250 private companies, recognising our continuing profit growth.

Working at Hatfields you will benefit from a competitive salary, performance related bonus and an on-going training programme. We pride ourselves to deliver great service to our customers and support each other in the business regardless of department. We have created a great atmosphere for all staff but work hard to achieve our results.

Hatfields are one of the largest family owned and managed businesses in the North of England.

Your application has been successfully sent.

TEMPORARY CLOSURE OF HATFIELDS RETAILERS

Following the announcement from the Government, we have temporarily closed all of our Hatfields sites.

Our number one priority is the health and wellbeing of our employees, customers and communities.

For all our key worker customers our Liverpool, Hull, Shrewsbury and Pickering Land Rover sites are contactable for breakdown and emergency repairs for both Jaguar and Land Rover. We will also keep you on the road with Jaguar Land Rover breakdown courtesy cars. Contact any of these locations directly if you require assistance on the numbers below and tell them how they can help. For all our other customers please contact Jaguar Roadside Assistance on 0800 246 844, Land Rover Roadside Assistance on 0800 521 786 or Volvo Assistance on the following numbers Freephone 0800 777116 or if using a mobile 0208 603 9416.

Hatfields Land Rover Hull – 01482 645 413
Hatfields Land Rover Liverpool – 0151 559 3000
Hatfields Land Rover Pickering – 01751 477 177
Hatfields Land Rover Shrewsbury – 01743 450 045

All forthcoming new and used car handovers will be postponed, our sales teams will be in touch with new arrangements when we re-open.

I wish you and your family good health during this time.

Gareth Williams
Managing Director