Workshop Controller

Salary: £30,000 per annum + Bonus Opportunity

Permanent, Full Time, Monday to Friday plus Saturday mornings on a rota basis

Competitive salary with fantastic bonus potential

Previous experience in a similar role or as a qualified technician within the Motor Trade is essential to be considered for this position.

As the Workshop Controller for the Land Rover brand you are accountable for the performance of the workshop. You are the pivotal person who ensures the department delivers work on time and to a high standard

Through effective resource allocation, efficient work scheduling, ensuring workshop machinery and tools are maintained, and that equipment, stock and consumables are well managed you will contribute to the success of the business.

You will:

  • Be responsible for the efficient running of the workshop and maintaining high levels of productivity.
  • Ensure the workshop machinery and tools are maintained, thus maintaining a professional workshop environment at all times.
  • Install a ‘right first time’ mentality with all your direct reports.
  • Provide technical support when required, during training or MOT testing.
  • Ensure team compliance with processes to ensure recording and invoicing accuracy
  • Ensure good housekeeping and security in the workshop, leading by example.
  • Liaise with the Service department to ensure customers are kept informed and manage any complaints that may arise.

You will demonstrate:

  • Prior knowledge of the automotive industry
  • Proven experience of coaching and mentoring staff
  • A passion for customer service Land Rover offers you an excellent opportunity to develop your skills and will provide you with training and an excellent career pathway.

This is a fantastic opportunity to work for a prestige brand with the security and support of a family owned, dynamic dealer group that has an excellent reputation for looking after its staff and delivering excellent customer service. Hatfields are one of the largest family owned and managed businesses in the North of England.

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Following the announcement from the Government, we have temporarily closed all of our Hatfields sites.

Our number one priority is the health and wellbeing of our employees, customers and communities.

For all our key worker customers our Liverpool, Hull, Shrewsbury and Pickering Land Rover sites are contactable for breakdown and emergency repairs for both Jaguar and Land Rover. We will also keep you on the road with Jaguar Land Rover breakdown courtesy cars. Contact any of these locations directly if you require assistance on the numbers below and tell them how they can help. For all our other customers please contact Jaguar Roadside Assistance on 0800 246 844, Land Rover Roadside Assistance on 0800 521 786 or Volvo Assistance on the following numbers Freephone 0800 777116 or if using a mobile 0208 603 9416.

Hatfields Land Rover Hull – 01482 645 413
Hatfields Land Rover Liverpool – 0151 559 3000
Hatfields Land Rover Pickering – 01751 477 177
Hatfields Land Rover Shrewsbury – 01743 450 045

All forthcoming new and used car handovers will be postponed, our sales teams will be in touch with new arrangements when we re-open.

I wish you and your family good health during this time.

Gareth Williams
Managing Director